Cancellation & Refund Policy
Customer-first & transparent. Below are our rules for cancellations, refunds, and how to reach us if you need help.
1. Cancellation by TechEdge Pro
Your order may be cancelled by our team due to reasons including but not limited to:
- Stock unavailability or quantity limitations
- Pricing or product description errors
- Fraud-prevention or payment security flags
If your order is cancelled after your card/account has been charged, the refund will be processed to the original payment method.
2. Cancellation by Customer
- Orders already processed, manufactured, customized, or shipped cannot be cancelled.
- Cancellations are not possible once production or shipment has started.
3. Refunds & Timelines
- Refunds are made to the same payment method used during purchase (via Razorpay).
- Processing time: within 30 days of approval (bank/provider speeds may vary).
- For product-related eligibility, refer to our Returns & Refunds Policy.
4. Contact Support
We’re here to help with cancellations or refunds:
Email: TheTechEdgePro@Gmail.com
Phone: +91 8123429934
Note: Refunds are subject to our Terms & Conditions and applicable law.